If you have upgraded to Windows 10 or 8.1 and now your Bluetooth mouse is refusing to connect to your PC or laptop, then you should read this article to learn more about how you can connect your Bluetooth mouse on Windows 10 or 8.1.
There can be several possible reasons behind your Bluetooth mouse failing to connect on the Windows 10 and 8.1, but you don’t need to worry because here we are going to solve this issue, and all you‘ve got to do is to follow the steps given below:
Note: First of all, before starting the troubleshooting in Windows 10/8.1, you need to make sure that the batteries of the mouse or any other Bluetooth devices are charged and in decent condition. In case, if you don’t have the sufficient power on the devices you are about to use, then your Windows 10/8.1 PC or laptop will not be able to receive the transmission of the mouse you’re trying to connect.
- Press and hold the Windows and R keys simultaneously.
- As soon as you get the Run window opened, you will need to type “service.msc” in the search box.
- Next, hit the Enter on the keyboard.
- Here you will get to see a Service Window; you will then need to navigate to the list presented for Bluetooth Support Service.
- After you find it, tap twice with the left click of your mouse on the Bluetooth Support Service option.
- Then tap on the General tab. You will find it on the upper side of the window you have opened.
- Now you need to tap on the menu near the Start Type option. Do it in the General tab and tap on Automatic.
- Then you will need to tap on the Login tab, which you will find in the upper side of the Bluetooth Window.
- Now you will see This Account option, tap it to enable this feature.
Jessica Davis is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, She has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.