How to Troubleshoot Windows 10 Update Error Code 0x80d02002?

Whenever the Windows 10 update error code 0x80d02002 occurs on your screen, this simply means that there is a problem with files which been downloaded by the users, and Windows also runs into an error. So we suggest you the best way to save yourself from these errors is to start the installation process from fresh.


This below given working solution will surely help you in fixing the issue or error for sure, but if you want to solve the error easily, you need to follow few simple steps in the given sequence. The steps are discussed below:

Steps to Troubleshoot Windows 10Update Error Code 0x80d02002

We are providing you some methods, try each of these methods after the others, and then see the results and also know that which method is more effective for your PC.

  1. Rename the SoftwareDistribution folder

To solve this error, we suggest the users rename the Software Distribution folder. But before renaming the folder first user need to stop the Windows Update Service and also BITS Update Services.

Firstly, open elevated command prompt windows.

Then, type the following commands one by one and hit the Enter:

  • net stop wuauserv
  • net stop bits
  • rename c:\windows\SoftwareDistribution SoftwareDistribution.bak
  • net start wuauserv
  • net start bits

If in any case, this rename mentioned above command doesn’t work, then users need to make sure about to follow the detailed guide to rename SoftwareDistribution folder.

  1. Reset Catroot2 Folder

In this method, you have to reset the Catroot2 folder. However, these are some of the most important Windows OS folders which are required while Windows Updates process.

  1. Fix the Broken Windows Update Client

In this third method, any user can use the DSIM tool to repair the Windows, Update client. However, the user will need another PC or use other Windows direct from a network share to fix it.

  1. Run Windows Update Troubleshooter

In this method, the user needs to run the Windows Update troubleshooter only to fix the most common update problems on Windows 10.

  1. Run the Microsoft Online Troubleshooter

For fixing this error, users can also fix the Windows Update Error by using the Microsoft’s Online Troubleshooter. It will automatically scan your computer and search all issues and also help you in fixing your problems.

Olivia Jones is a self-professed security expert; she has been making the people aware of the security threats.Her passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at


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